Your parent stays home. We help with the day.

Reliable Aid is a Black-owned, family-run home care agency based in Dover, Delaware. We send caregivers into homes across New Castle, Kent, and Sussex counties to help with bathing, meals, companionship, and the everyday tasks that let people stay where they want to be: at home.

What we believe

Everyone deserves to grow older with dignity, in a place that feels like theirs. That means showing up when we say we will, respecting each person's choices, and caring for every home the way we'd want ours cared for.

What families can count on

• Background-checked caregivers. Every caregiver is screened before their first visit.
• Insured and bonded. For your family's protection and ours.
• Backup caregivers. If your caregiver can't make it, we send someone else.
• A licensed agency. Reliable Aid is licensed by the State of Delaware as a Personal Assistance Services Agency, license PASA-052.
• Families' trust. We're rated 4.9 stars on Google, with more reviews than any other in-home care agency in Delaware.

Medicaid and paid family caregivers

We work with Delaware Medicaid's long-term care program and all three of its health plans. We also hire family members as paid caregivers for loved ones who qualify. Learn about Medicaid home care or getting paid to care for a family member.

Visit or call

Our office is at 235 South Queen Street #2, Dover, DE 19904. Call (302) 689-3240, 9:00 a.m. to 6:00 p.m. See contact details.